Frequently Asked Questions

We offer physical art prints only. Frames are not included. Each print is carefully produced using high-quality materials to ensure a beautiful, lasting addition to your space.

Yes, we currently offer free shipping to Europe, USA, and Canada. For orders outside of these countries, shipping fees are calculated at checkout based on your location.

Processing takes 1–2 business days. Once your order is processed, shipping typically takes 3–6 business days depending on your location. You’ll receive a tracking number once your print is on the way.

If your order hasn’t been processed yet, we’re happy to help you cancel it. Please email us at info@olivesandgrace.co as soon as possible with your order number. Once processing begins, cancellations are no longer possible.

We accept returns within 14 days of delivery. At this time, we do not offer exchanges. For more information, please visit our Return Policy.

We’re so sorry to hear that. Please email us at info@olivesandgrace.co with your order number and a photo of the damage, and we’ll take care of it promptly.

While we do not offer custom-made designs at this time, we’re pleased to accommodate special sizing requests whenever possible. If you have something specific in mind, kindly get in touch prior to placing your order. Please note that all custom size orders are final and not eligible for return. We welcome your ideas with care and may thoughtfully consider them for future collections.