Frequently Asked Questions

We offer museum-quality fine art prints and framed canvas prints. Each piece is giclée printed with archival pigment inks for lasting depth and detail, using sustainably sourced materials.

Giclée is a fine art printing method that uses high-resolution inkjet technology and archival pigment inks to create museum-quality prints. Known for its rich color depth, smooth gradients, and exceptional longevity, it’s the preferred technique for fine art production.

At Olives & Grace, all of our fine art prints and canvases are produced using giclée printing to ensure lasting quality and true-to-life detail.

Yes, we currently offer free shipping to Europe, USA, and Canada. For orders outside of these countries, shipping fees are calculated at checkout based on your location.

Each piece is made to order. Fine art prints are processed within 3 to 5 business days as the prints need time to dry and be carefully checked before shipping. Framed canvasses are processed within 5 to 8 business days. Once processing is complete, shipping takes 1 to 2 business days depending on your location. You will receive a tracking number once your order has shipped.

If your order hasn’t been processed yet, you can request a cancellation by emailing info@olivesandgrace.co with your order number. Once processing begins, cancellations are no longer possible.

We accept returns within 14 days of delivery. At this time, we do not offer exchanges. For more information, please visit our Return Policy.

We’re so sorry to hear that. Please email us at info@olivesandgrace.co with your order number and a photo of the damage, and we’ll take care of it promptly.

While we do not offer custom-made designs at this time, we’re pleased to accommodate special sizing requests whenever possible. If you have something specific in mind, kindly get in touch prior to placing your order. Please note that all custom size orders are final and not eligible for return.

Each order is carefully produced and shipped from a location near you, helping to avoid international shipping and customs fees. Through our partnership with a global production network, we provide a seamless delivery experience with no unexpected charges at the door.